There are a number of reasons for doing this, but the most important one is that we want to avoid cumbersome discussions about whether a support question is actually one, two or more tickets: every time this has happened in the past, our customers were unhappy because they needed to go back to their management and ask for a budget one more time. Our new formula represents a compromise that should cover most scenarios with just one purchase.
The new formula should be online soon.
"Cheap and buggy. Sometimes it will work, sometimes not, and nobody will really know why".Given the perspective of such a world, it seems like some precautions are justified. Since it can't be repeated often enough, here is the Atomikos view on how to alleviate all this:
Regards, Guy (himself;-)
Interested in finding out more? Detailed instructions are included in the download confirmation email - so next time you register should be the last time…