Support update: from August 15 to (including) September 2 2018 we will be available for production support only. In particular, free trial support and development support will not be available during those days due to reduced staffing constraints. Thank you for your understanding!
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Summary

Our privacy policy is brief and clear: we do not share your details with anybody. Plus, we'll send you relevant content (only).

Elaborate Version (as required by GDPR)

Here at Atomikos we take your privacy seriously and will only use your personal information to administer your account and to send you relevant content based on your demonstrated interest in our products and/or services. This content is intended to be useful for you and help you achieve your goals related to transaction management (our core expertise and the reason you signed up on our site in the first place).

Being the producer of a technology that is mostly distributed for free, we have a legitimate business interest in guiding you this way - so hopefully you find us helpful enough to some day pay us for our commercial offerings. If you’re not interested in our commercial offerings then that’s also fine; that choice is of course up to you. In that case, we are convinced that you will still appreciate the helpful content we send.

If you think that you have received unethical content from us, or if you have any other objection against what you receive from us, then you can always unsubscribe via the unsubscribe link present in every single email we send. You will then never hear from us again (unless you choose to sign up again at a later time). You are also welcome to reply to any of our emails with personal feedback - all such feedback will be answered personally.

We never share details with anybody without your explicit permission.

What Information Do We Collect?

We only collect what we need to help you find or receive the relevant content that is helpful to you. More precisely, we collect:

  • What you give us explicitly when you submit download forms on our website - so we can contact you with relevant follow-up information. Typically, this is your email address and (sometimes) also some information about your current work project along with your phone number.
  • The name(s) of the downloadable resources you requested and other preferences you express - so we can send you relevant information only (based on your interest).
  • Browsing paths - so we can optimise our website and help our users find the content they need.

For our customers, we additionally maintain the level of support access they are entitled to, as well as their support history - so we can maximise the efficiency of our customer support.

Cookies

We use cookies, but only to provide the users of our website with a more user-friendly browsing experience that would be impossible without cookies.

Contact Us

Atomikos Corporate Headquarters
Hoveniersstraat, 39/1, 2800
Mechelen, Belgium

E info@atomikos.com
E sales@atomikos.com
T +3215613055

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