Developer support is available on a per-ticket basis, both for
Atomikos TransactionsEssentials® and for
Atomikos ExtremeTransactions®.
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| Description |
Includes |
Excludes |
| Remote developer* support to get your project started on the right foot. |
Advice on development, integration, configuration, installation, set-up or tuning of the current release. If the problem turns out to be a bug, we also give you access to the fix (for the current release only). Last but not least: if you're not happy then we will arrange a refund, guaranteed. |
Production support. |
(*) In case you wonder: the term "developer support" really refers to the fact that Atomikos
® will support your developers in configuring our products. Granted, this support is delivered by our developers, but the same is true for all our support formulas!
Also see the
terms and conditions for details, including SLA response times.
