Why did we do this? There are a few reasons, but here are the most important ones:
- We've had too many discussions with customers that wanted application certification and needed the latest bug fixes - but did not want subscribe to get them. The fact that they bought developer access (support) made them feel disappointed when they couldn't get bug fixes (which requires a full subscription as per our policies). This was unfair to them as well as towards our full subscribers/customers for ExtremeTransactions.
- We've had to produce too many custom quotes for people who were not serious about buying our services in the first place - which kept us from our core business: improving our product with great features to the benefit of both our community and our customers. Our new model makes a lot of custom quotes unnecessary and irrelevant because everything should now be apparent from merely by visiting our web shop (let us know if not).